To find a product, you can use the search bar at the top of the page by entering the name or type of fragrance you’re looking for. Alternatively, browse through our categories and collections to explore our full range of perfumes.
Yes! Simply click on the “Add to Wishlist” button on the product page. You’ll need to create an account or log in to save your favorites, so you can easily find and purchase them later.
Product availability is shown on each product page. If a product is out of stock, you’ll see an “Out of Stock” label, and you can often sign up to be notified when it becomes available again.
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Yes, Nimfii allows you to purchase products as a guest. However, creating an account provides additional benefits, such as order tracking, saving items to your wishlist, and faster checkout for future orders.
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We accept Cash on Delivery & Direct Bank Account Transfer.
Yes, your payment security is our priority. We use SSL encryption to protect your information and ensure safe transactions. Nimfii does not store your payment details on our servers, and all payments are processed securely through trusted payment providers.
Absolutely! If you have a valid coupon code, you can enter it at checkout. The discount will be applied to your order total before payment. Be sure to check the terms and expiration date of the coupon for eligibility.
If your payment fails, please double-check your payment details and try again. If the issue persists, contact your bank or payment provider to ensure there are no restrictions. You can also reach out to our customer support team for further assistance.
We have a 30-day return policy. This means you can request a return within 30 days of receiving your item. To be eligible, the item must be in its original condition—unworn, unused, with tags, and in its original packaging. Proof of purchase is also required.
To start a return, please contact us at contact@nimfii.com. Once your return request is accepted, we’ll provide a return shipping label and instructions on how to send your item back. Please note that items sent without a prior return request will not be accepted.
If your item is eligible for return, we will provide you with a return shipping label. In most cases, Nimfii covers the return shipping costs, but certain conditions or locations may vary, which will be clearly communicated in your return instructions.
Yes, you can exchange an item. To ensure a quick exchange, we recommend that you return the item you don’t want and place a new order for your preferred item. Once we receive and approve the returned item, we’ll process your refund.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@nimfii.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@nimfii.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@nimfii.com.
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