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Return to shopTerms and Conditions
Last Updated: 6th Nov 2024
These Terms and Conditions (the “Agreement”) govern your use of the website and services provided by Nimfii (“we,” “our,” “us”) at nimfii.com. By accessing or using our website, purchasing products, or interacting with us in any way, you agree to comply with and be bound by these Terms and Conditions.
1. Acceptance of Terms
By accessing or using the Nimfii website and services, you agree to be bound by this Agreement. If you do not agree to these Terms and Conditions, please refrain from using our website.
2. Changes to Terms
Nimfii reserves the right to modify or update these Terms and Conditions at any time. When changes are made, we will update the “Last Updated” date at the top of this page. Continued use of the website after changes have been made constitutes acceptance of the updated terms.
3. Use of Website
You agree to use the website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website.
- You must be at least 18 years old or have parental consent to use our services.
- You agree not to use the website for any fraudulent or unlawful activity, including but not limited to impersonating another person, distributing harmful content, or engaging in activities that may damage or disrupt the website.
4. Products and Orders
All products offered on our website are subject to availability and may be discontinued without prior notice. We make every effort to ensure that product descriptions and images are accurate; however, we do not guarantee that the information on the website is error-free.
- All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including payment issues or shipping restrictions.
- By placing an order, you agree to provide accurate and complete information, including payment details.
5. Pricing and Payment
Pricing for products on the website is displayed in the applicable currency, and may be subject to change without notice. Taxes and shipping charges will be added at checkout.
- Payments for orders are processed through secure payment gateways. You agree to provide current, complete, and accurate purchase information to facilitate your order.
- By providing payment information, you authorize Nimfii to charge your payment method for the total amount of the order.
6. Shipping and Delivery
Nimfii strives to ensure timely delivery of all products; however, delivery times may vary depending on the shipping method, location, and other factors. Delivery is subject to availability, and we are not responsible for any delays caused by external shipping carriers.
- Shipping charges will be calculated and displayed at checkout.
- In the case of incorrect shipping information, you may be held responsible for re-shipping fees.
7. Returns and Refunds
Please refer to our Refund Policy for details on returns, exchanges, and refunds.
- Returns are accepted within 30 days of purchase, provided the item is unused, in original packaging, and in the same condition as received.
- Refunds will be issued to the original payment method within 10 business days once the returned item is inspected and approved.
8. Privacy and Security
For information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.
- Your information is processed securely using SSL encryption, and we do not share your data with third parties without your consent, except as outlined in our Privacy Policy.
9. Intellectual Property
All content on the website, including but not limited to text, images, logos, graphics, and designs, are owned by Nimfii or licensed to us and are protected by copyright laws.
- You may not reproduce, distribute, or use any content from the website without prior written permission from Nimfii.
10. Limitation of Liability
To the fullest extent permitted by law, Nimfii is not liable for any indirect, incidental, or consequential damages, including loss of profits, arising out of your use of the website, products, or services.
- Our liability is limited to the amount you paid for the product or service in question.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [insert your country or state]. Any disputes arising from these terms will be resolved in the appropriate courts located in [insert location].
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at contact@nimfii.com.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@nimfii.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@nimfii.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@nimfii.com.
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